Purewater prides itself on being the largest swimming pool service and support company in Ottawa. Because we do not build new pools, our efforts are focused on caring for pools that are already in the ground (or on the ground) and their owners.
Our focus and commitment is clear from the minute you set foot in our showroom, or when you first contact our service department. Our store, and our massive 10,000 square foot warehouse, are packed with the finest assortment of quality pool care items. We supply all of the chemicals you need to keep your water crystal clear, including the newest technologies in Salt, Ionic, UV and Ozone systems that can dramatically cut the amount of product you need to add. From our value priced Purewater brand of chemicals to the industry leading Bioguard family, we have every possible chemical and mineral solution in stock, with the sales and chemistry expertise to help you get the right solution for your pool. Our in-store water lab offers the finest and most comprehensive free water analysis in the city, backing up quality product with the expertise to diagnose pool problems and provide quick and cost effective solutions.
Purewater is a BIG company, and that means great buying power. We guarantee low pricing on all of the basics, from replacement pumps and filters to vacuum poles and backwash hoses. Beyond the common, everyday appliances, Purewater actively seeks out partnerships with leading technological innovators in the pool care field. At Purewater you will find the best and the latest in energy efficient mechanical systems for your pool, from state-of-the-art Pentair automation controllers and variable speed pumps to total chemistry automation by Hayward. We have world-leading heating products from Pentair and Teledyne Laars that save you money from the minute they are installed. Our partnership with reputable local gas and electrical contractors means we can provide a complete, turnkey solution to the installation and servicing of the mechanical and maintenance products we sell.
A store full of product is only as good as staff that know how it works. Purewater has the best product support team in the region. From our front-line sales associates who are trained to help you find the right products and solutions to the largest service department around, we can assist you in choosing, installing, troubleshooting, and servicing.
If you have broken or missing items, we have an extensive parts department with all of the major brands represented, and the expertise to help you find what you are looking for. Special or custom orders of oddball items are always welcome, and with dedicated professional staff on hand, we’ll help you locate whatever it is your pool needs, no matter how old or obscure!
Our service department has a reputation for excellence unmatched in our industry. With four full time in-office staff managing the department, we pride ourselves on being able to get you the answers and service you need quickly and professionally. For more information on our service department, click here.